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Case study · Representative project

Dynamics NAV to Dynamics 365 upgrade

Upgrading a heavily customised Dynamics NAV system to Dynamics 365 Business Central, with Power Automate approvals and Power BI reporting.

  • Dynamics 365
  • Consulting

The challenge

Years of customisations made the legacy NAV system hard to support and impossible to upgrade cleanly. Approvals ran on email and paper, and reporting relied on exported spreadsheets.

Our solution

We audited every customisation, retired the ones standard features now cover and rebuilt the rest as AL extensions. Historical data was migrated through staged, rehearsed runs.

Purchase and expense approvals moved to Power Automate with Teams notifications, and Power BI dashboards replaced the spreadsheet reports.

  • Customisation audit: retire, replace or rebuild
  • Rehearsed data-migration runs before cutover
  • Power Automate approval workflows in Teams
  • Power BI dashboards for operations and finance

Architecture

Legacy

  • Dynamics NAV
  • Custom code

Upgrade

  • Code refactor to AL
  • Data migration

Dynamics 365

  • Business Central

Power Platform

  • Power Automate
  • Power BI
Simplified, illustrative architecture: Legacy → Upgrade → Dynamics 365 → Power Platform.

Technology

  • Dynamics NAV
  • Dynamics 365 Business Central
  • AL
  • Power Automate
  • Power BI
  • Microsoft Teams

Outcomes

  • Moved to a supported, cloud-based ERP with an upgrade-safe extension model
  • Approvals happen in minutes from Teams instead of days on paper
  • Leadership gets live dashboards instead of month-end spreadsheets

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