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Industries · Retail & E-commerce

Storefronts that load fast and back offices that keep up.

Online retail rewards speed: fast pages, quick fulfilment and quick answers to customer questions. We build headless storefronts and customer accounts in Next.js, connect them to ERP, payments and logistics, and add AI-assisted support and content where it genuinely helps.

Common challenges

What we often see in retail & e-commerce.

  • 01

    Slow storefronts

    Heavy themes and plug-ins hurt page speed, search visibility and conversion, especially on mobile.

  • 02

    A disconnected back office

    Orders, stock and customer data are spread across the store, the ERP, spreadsheets and email.

  • 03

    Support volume at peak times

    Order-status and returns questions swamp a small support team during sales and launches.

  • 04

    Product content at scale

    Writing and updating descriptions, attributes and translations for large catalogues takes weeks.

How we help

How our services address them.

Each approach links to the service or technology page with the full detail.

  • Headless storefronts

    Next.js storefronts on top of your commerce platform, built for Core Web Vitals and rich search results.

    Next.js
  • Back-office integration

    Orders, stock, customers and invoices synchronised between the store, Dynamics 365 and logistics providers.

    Full-Stack Web Development
  • Customer support assistants

    AI assistants that answer order and returns questions and hand off to your team with full context.

    AI Agents & Chatbots
  • Infrastructure that scales

    Cloud hosting and CDNs that cope with launches and sales without paying for peak capacity all year.

    Cloud Solutions on AWS

Example solution areas

What we could build together.

Examples of the kinds of solutions that fit this industry. AI examples describe possibilities, not results we promise.

  • Customer accounts and order tracking

    Self-service order history, returns and invoices without contacting support.

  • Payments and subscriptions

    Stripe checkout, subscriptions and invoicing, integrated with your accounting system.

  • Merchandising dashboards

    Sales, margin and returns by product and channel in one Power BI view.

  • AI possibility

    Order and returns assistant

    An assistant that could resolve common questions at any hour and route exceptions to people.

  • AI possibility

    Product content drafts

    First drafts of descriptions and attributes generated from supplier data, reviewed by your team before publishing.

Representative projects

Work in retail & e-commerce

    • Cloud/DevOps
    • Full-Stack

    Serverless order & inventory platform

    A growing direct-to-consumer e-commerce brand

    An event-driven order and inventory backbone on AWS Lambda and DynamoDB that keeps stock accurate across multiple sales channels.

Representative engagements. Client names and some details are withheld or illustrative.

FAQ

Retail & E-commerce: common questions.

Can’t find what you’re looking for? Ask us directly. We’re happy to talk it through.

Not always. Headless pays off when performance, design freedom or multiple channels matter and you have the budget to maintain it. Many stores are better served by a well-optimised theme, and we’ll tell you honestly which applies.

Other industries

  • Industry

    Manufacturing

    Modern ERP, shop-floor apps and reporting for one connected view of operations.

  • Industry

    Professional Services

    Client portals, workflow automation and knowledge tools for firms that sell expertise.

Working in retail & e-commerce?

Tell us about the systems and processes that slow your team down. We’ll suggest a practical first step.